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New Hope Mutual Insurance Company (New Hope) Return / Refund Policy

New Hope will re-bill any minimum balance still due upon applying a partial payment.

New Hope will refund, via check, any overpayment to the annual premium.

New Hope will issue refunds directly to the named insured(s) on the policy the payment was applied.

Should you find any errors related to your billing, or if you have questions regarding your bill, please contact your agent at the number listed on your policy.

If you have submitted a payment to us in error, New Hope will refund you directly.